We are looking for a German speaking Customer Advisor to join our team in Cairo, Egypt. As a customer service specialist, you will ensure all enquiries are answered to client's standard within the agreed time frame and deliver a seamless experience to customers.
Requirements
- Advanced level of English (C1)
- Excellent listening and written/oral communication skills
- Self-organized, planning and prioritization skills
- Dependable, reliable and able to perform duties with minimum supervision
- Ability to interact positively with peers and supervisors
- Patience, empathy, and ability to manage stress
- Ability to demonstrate confidence when imparting information or dealing with troubled callers
Benefits
- Competitive wages and stability
- Fully paid training
- Continuous learning/development opportunities
- Competitive career opportunities
- A safe, friendly, diverse, supporting and technological company
- International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)