German Speaking Customer Support Advisor

A well-established igaming company in Malta is seeking a German Speaking Customer Support Advisor to join their team. The role focuses on providing excellent customer support, troubleshooting issues, and maintaining a positive user experience. It involves working on-site (office-based) with the possibility to work nights, offering a $26,000 annual salary plus benefits.

Requirements

• Delivering customer support and resolving inquiries via chat and email
• Guiding customers through the website and assisting with account setup
• Collecting customer feedback to enhance services
• Flexible work including late evenings, nights, and weekends

Benefits

• Health Insurance
• Wellness Allowance
• Professional Development Allowance
• Mobile Allowance
• Travel Allowance
• Company events
• Dog-friendly office