Italian Customer Advisor for Online Pharmacy - Lisbon, Portugal
Foundever®Lisbon, Portugal
Posted October 14, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
This customer service role involves providing support for a leading online pharmacy in Lisbon, Portugal. Responsibilities include providing customer care, resolving issues, and ensuring a smooth order and delivery process. Success relies on strong communication skills, empathy, and adaptability.
Requirements
- Native or proficient level of Italian (C2)
- Intermediate level of English (at least B2)
- Excellent listening and written/oral communication skills
- Technical aptitude and willingness to learn quickly
- EU citizenship or valid work permit for Portugal
Benefits
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Company-wide initiatives
- Wellness program
