Remote Customer Care Specialist
Foundever®Sofia, Sofia-City, Bulgaria
Posted June 14, 2025
Full Time
About the Company
Foundever delivers exceptional customer experiences through innovative CX solutions and global expertise.
Job Description
FoundeverTM is a globally leading company in the Customer Experience (CX) field. As a Remote Customer Care Specialist, you will answer and resolve customer inquiries by phone or email, and provide customers with a seamless experience in critical moments.
Requirements
- Good command of the German language (C1 level)
- Good knowledge of the English language (at least B2 level)
- Experience in a contact center or customer-oriented function is an advantage
- Can quickly adapt to changes in products, procedures, and technologies
- Has excellent attendance and time management
- Has good computer skills
Benefits
- A competitive remuneration system
- Social package with additional health insurance, gift vouchers, sports card discounts
- Participation in company initiatives - charity activities, team building, sports events, internal competitions
- Opportunities for a long-term career
- Claim to internal company training and development according to global standards
- Working from home