Remote Customer Care Specialist with Italian and English
Foundever®Sofia, Sofia-City, Bulgaria
Posted June 29, 2025
Full Time
About the Company
Foundever delivers exceptional customer experiences through innovative CX solutions and global expertise.
Job Description
FoundeverTM is a global leader in the customer experience (CX) industry, seeking a Remote Customer Care Specialist with Italian and English proficiency to provide customer support and resolve queries via phone calls and e-mails.
Requirements
- Very good command of spoken Italian (C1) and English (at least level B2)
- Experience in a contact center or customer-facing role
- Adaptability to changes in products, process, and technology
Benefits
- Competitive remuneration scheme
- Day shifts available
- Social package including additional healthcare insurance, gift vouchers, and sport card discounts
- Opportunities for a long-term professional career
- Entitlement to company internal training and development