Reservations Intern

We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Requirements

• Answer Hotel general phone calls, routing calls to proper internal extensions, accepting and delivering wake up calls and performing other departmental tasks
• Take down and pass messages where necessary
• Utilize and ensure proper working conditions of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines
• Update the company's internal telephone directory
• Process guests' inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
• Support the team in updating guests' reservations
• Support in answering general reservations email, retrieving and distributing mail and processing brochure requests
• Run appropriate reports checking for special requests
• Assist with other tasks within the division if needed
• Develop and present a project work to reinforce training

Benefits

• Monthly allowance
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals