Sales Consultant - F&B Sales

Four Seasons is seeking a Sales Consultant to provide exceptional service to guests and achieve sales targets. The role involves handling telephone and email inquiries, conducting hotel tours, and providing excellent after-sales service.

Requirements

• Be able to handle all telephone or email inquiries and ensure all information data could be delivered timely and correctly
• Good product knowledge of membership card information and hotel facilities
• Collect and register the guest information
• Conduct the sales call as scheduled to prospect for new customer
• Maintain a good relationship with customers
• Deliver the latest F&B promotion information to customers in time
• Concern on all the demand change trend and feedback of customer
• Practices excellent Telesales Handling Skills
• Assist in the compilation of telephone market surveys and competitor researches report
• Ensure to achieve the monthly sales target
• Assist in the distributions of relevant hotel information to clients when required
• Ensures the activities / events Log book is being accurately maintained
• Maintains good relationship with the other department and provides all necessary assistance when required
• Follows up sales task whenever required or assigned by the Project Director of F&B Sales

Benefits

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals