Beverage Server

Responsible for providing beverage service to all casino guests in an efficient, courteous and professional manner displaying a high standard of guest services.

Requirements

• Provides prompt, efficient, accurate, and courteous beverage service to casino guests
• Performs necessary tasks to service guests, i.e., taking and filling all beverage orders and assisting in maintaining guests gaming area in a clean and neat manner
• Monitors guests’ needs on a continual basis ensuring all beverage requests will be promptly fulfilled
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
• Monitors guest alcohol consumption and responds accordingly
• Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations
• Cleans unwanted debris from the guests gaming area
• Helps refill beverage supplies at all service stations
• Requests identification from guests when legal age is in question
• Utilizes proper call order when ordering beverages from bartender in a courteous manner
• Helps keep service wells stocked, clean, and sanitary
• Maintains thorough knowledge of casino food and beverage selections
• Stays current on department and property knowledge and promotions
• Follows all C.A.R.E. guidelines to help assist with guests’ responsible consumption
• Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.