Senior Customer Engineer
FourKites, Inc.Chennai, Tamil Nadu, India
Posted March 12, 2026
Full Time
About the Company
FourKites is an AI-driven supply chain transformation company that provides real-time visibility and automated action.
Job Description
FourKites is hiring a Senior Customer Engineer to own complex integration and AI agent implementations end-to-end, design integration architectures, and deploy agentic AI workflows with customers. The role requires 5-8 years of software engineering experience, strong proficiency in Java, and experience with integration engineering, system design, and customer-facing technical roles.
Requirements
- Own complex integration and AI agent implementations end-to-end
- Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication
- Design and deploy agentic AI workflows that orchestrate supply chain operations
- Use Claude, OpenAI, and other LLMs across the entire workflow
- Represent FourKites from a technical lens during presales engagements
- Perform code reviews on integration and AI workflow work
- Mentor FDEs
- Scope and estimate level of effort for projects accurately
- Collaborate with Implementation Managers, Customer Success Managers, Solutions Consultants, Product Managers, and Engineering
Benefits
- Medical benefits
- 36 PTO days
- 5 recharge days
- 2 volunteer days
- Home Office set ups and Technology reimbursement
- Mental Wellness support and guidance
- Ongoing learning & development opportunities
