Centralized Lending Specialist responsible for answering inbound calls, initiating outbound calls, and assisting clients with determining the best solution for financing a home, refinancing a mortgage, or obtaining a new home equity line of credit.
Requirements
- 1+ year sales and mortgage experience
- Strong relationship-deepening and client care mentality
- Ability to assess client needs and suggest/promote alternative products or services
- Effective customer service skills
- Ability to work under pressure during high volumes
- Ability to build and maintain positive rapport with service partners
- Adaptability and flexibility to change
- Strong communication skills
- Ability to handle multiple lines of business and models
- Independently work with other business partners to expedite post-sale issues or problem resolution
- Commitment to professional ethic and compliance with Federal and State Compliance policies
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship