VP of Experience
Fox TalentRiyadh Region, Saudi Arabia
Posted March 6, 2025
Full Time
About the Company
Fox Talent is a recruitment and talent acquisition firm that specializes in delivering permanent and contract hiring solutions across diverse sectors. Leveraging data‑driven insights and agile processes, the company matches high‑quality candidates with client opportunities in technology, sales, marketing, and business operations. Its consultants focus on rapid, precise placements that close the gap between talent and opportunity, ensuring timely access to exceptional talent. Fox Talent’s culture of intelligence, agility, and precision sets it apart, enabling clients to adapt quickly to changing business dynamics.
Job Description
Our client is looking to hire a VP of Experience to join their established SaaS business in Riyadh.
Requirements
- Minimum of 10 years working in Customer Experience or User Experience.
- Minimum of 5 years working in an executive leadership role managing cross-functional teams
- A proven record of driving successful experience excellence strategies in digital products
- Proficient in using experience measurement tools and methodologies
- Expertise in user research, journey mapping, and service design
- Extensive knowledge of omni-channel digital platforms, especially in SaaS.
- Familiarity with experience optimization and personalization technologies
- Strong analytical capabilities, must have the ability to turn data into actionable insights
- Skilled in managing stakeholder relationships
- Proven success in building and scaling experience teams
- Bachelor's degree required; Master’s degree preferred in a relevant field