Technical Writer & Support Engineer

FRAMOS is a global high-tech company specializing in embedded vision, with over 160 employees worldwide. We are looking for a Technical Writer & Support Engineer to strengthen our global Engineering team.

Requirements

• Experienced or educated in a technical area such as electronics, optics, imaging, or software
• Skilled in technical writing or motivated to develop strong expertise in this domain
• Passionate about customer experience and product development
• Detail-oriented, structured, and able to translate complex technical concepts into easy-to-understand content
• Proficient in written and spoken English, capable of communicating professionally with engineers, developers, and customers
• Familiar with documentation tools such as GitHub, Read the Docs, or similar version-controlled systems (or willing to learn)
• Hands-on, curious, and ready to perform basic technical tests and support tasks
• Able to assess incoming customer inquiries and determine whether you can resolve them or need to escalate
• Collaborative, enjoying teamwork with internal stakeholders

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance