Patient Care Coordinator I - Sarcoma

The Patient Care Coordinator I is a member of a dynamic team and acts as a professional liaison for patients and families, care providers, other Fred Hutch departments and Alliance members. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems.

Requirements

• High school graduate or equivalent
• Ability to work independently, organize, and prioritize concurrent responsibilities and demand
• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
• Proficient in the use of word processing (MS Word), email, and data entry in a Windows-based environment
• Demonstrated customer service skills
• Ability to solve complex problems and meet patient needs
• Ability to work in a high pressure, deadline oriented, and complex health care environment
• Ability to review work to identify and eliminate errors and omissions
• Active listening skills
• Ability to build relationships while maintaining appropriate boundaries
• Coping skills
• Ability to identify and triage issues appropriately
• Attention to detail to ensure scheduling accuracy

Benefits

• Medical/vision
• Dental
• Flexible spending accounts
• Life
• Disability
• Retirement
• Family life support
• Employee assistance program
• Onsite health clinic
• Tuition reimbursement
• Paid vacation (12-22 days per year)
• Paid sick leave (12-25 days per year)
• Paid holidays (13 days per year)
• Paid parental leave (up to 4 weeks)