Patient Services Representative

The Patient Services Representative is the primary point of contact for patients, families, and caregivers when arriving in a department. They facilitate the patient check in process and provide patient and family centered customer service.

Requirements

• Greet and screen patients arriving for appointments and check them in using an automated scheduling system.
• Assemble and distribute appropriate paperwork to patients, families, caregivers and clinical staff.
• Triage questions and concerns from callers and forward to appropriate staff or department as needed.

Benefits

• Medical/Vision
• Dental
• Flexible Spending Accounts
• Life
• Disability
• Retirement
• Family Life Support
• Employee Assistance Program
• Onsite Health Clinic
• Tuition Reimbursement
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Paid Parental Leave