Clinician Support Representative
FreedSan Francisco, California, United States
Posted January 14, 2026
Full Time
About the Company
Freed is an AI-powered medical assistant that streamlines documentation for clinicians. By listening, transcribing, and creating comprehensive SOAP notes, Freed significantly reduces administrative burdens. The company's technology has been praised by healthcare professionals for improving efficiency and control over patient charts, making it a valuable tool in the healthcare industry.
Job Description
Freed is a high-growth company that combines clinician love with AI tech to create products that make clinicians happier. We're looking for a Clinician Support Representative to help clinicians succeed with our AI tools and drive product improvements.
Requirements
- Experience in customer support, customer success, or technical support at a high-growth SaaS or AI startup
- Excellent written and verbal communication skills
- Strong product intuition and the confidence to propose and drive improvements independently
- Experience with Intercom or similar CRM/support tools
- Comfort working with AI-powered tools and workflows
- Ability to multitask and thrive in a fast-paced, evolving environment
Benefits
- Competitive salary
- Equity in a high-growth company
- Medical, dental, and vision coverage
- Unlimited paid time off
- Company-sponsored annual retreats
- 401(k) plan
