FreedomCare is a Healthcare company that innovates and revolutionizes home care delivery. We're seeking an Intake Specialist to provide seamless customer service experience and ensure clients receive the care they need.
Requirements
- Experience in high-volume inbound and outbound call environment
- Motivated to help patients/caregivers with the drive to exceed open case targets and metrics
- Excellent written and verbal skills; ability to comfortably resolve issues over the telephone
- Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues
Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities