FreedomCare is a healthcare company seeking a Learning & Content Specialist for its People & Culture team. The successful candidate will design, build, and maintain a centralized SharePoint Online knowledge site, support learning operations, and collaborate with cross-functional teams. Ideal candidate will possess a bachelor's degree in Instructional Design, Knowledge Management, Education, Communications, or a related field, or equivalent professional experience, and a minimum of 3 years of experience in knowledge management, SharePoint administration, LMS administration, instructional design, or technical documentation.
Requirements
- Bachelor's degree in Instructional Design, Knowledge Management, Education, Communications, or a related field
- Minimum of 3 years of experience in knowledge management, SharePoint administration, LMS administration, instructional design, or technical documentation
- Demonstrated experience building a SharePoint site or knowledge base from the ground up
- Strong understanding of information architecture, metadata design, permissions, and content governance
- Hands-on experience administering SharePoint Online and internal documentation systems
- Experience with LMS platforms such as Learn365, Nevvon, Absorb, Relias, Workday, Docebo, or similar
- Proficiency in Microsoft Office and Microsoft 365 tools, including SharePoint, Teams, Excel, PowerPoint, and Word
- Strong writing and editing skills with the ability to translate complex processes into clear, user-friendly content
- High attention to detail and strong organizational skills
- Self-starter mindset with the ability to identify gaps, recommend solutions, and execute independently
- Strong collaboration skills and comfort working cross-functionally
- Data-driven approach to evaluating content effectiveness and user engagement
- Basic HTML or SharePoint customization experience is a plus
- Experience in healthcare or regulated environments is a plus
Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
