IT Support Specialist

We are seeking a client-focused Help Desk Technician (Level 1–2) to provide remote IT support for a growing portfolio of users.

Requirements

• 1–3 years of IT support experience
• Strong hands-on experience with Windows 10/11 troubleshooting
• Experience supporting Microsoft 365 environments
• Understanding of basic networking concepts
• Excellent verbal communication skills
• Strong written English skills
• Ability to manage multiple tickets
• Customer-first mindset
• Detail-oriented
• Ability to work independently

Benefits

• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth