We are seeking a client-focused Help Desk Technician (Level 1β2) to provide remote IT support for a growing portfolio of users.
Requirements
- 1β3 years of IT support experience
- Strong hands-on experience with Windows 10/11 troubleshooting
- Experience supporting Microsoft 365 environments
- Understanding of basic networking concepts
- Excellent verbal communication skills
- Strong written English skills
- Ability to manage multiple tickets
- Customer-first mindset
- Detail-oriented
- Ability to work independently
Benefits
- Training and onboarding support
- Opportunity to work with international teams
- Exposure to modern tools and professional processes
- Supportive and collaborative work culture
- Opportunity for skill development and career growth