Freenow is seeking a Learning & Development Specialist to support training delivery, content creation, and continuous improvement of learning programs. The ideal candidate will have a degree in Instructional Design, Education, or a related field, or relevant professional experience, and 3-5 years of experience in learning and development or training delivery.
Requirements
- Degree in Instructional Design, Education, or a related field, or relevant professional experience
- 3-5 years of experience in learning and development or training delivery, ideally in a customer service or technology-driven environment
- Experience designing and delivering learning content, including digital and short-form training materials
- Proficiency in learning platforms and tools (e.g., Articulate 360, Google Workspace), with familiarity in customer support tools such as Zendesk
- Analytical skills, with the ability to interpret data and apply insights to improve training outcomes
- Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Benefits
- Flexible working arrangements
- LinkedIn Learning
- Sabbatical & special leave policies
- WeRoad partnership
- Birthday, 24th + 31st December off
- Short term EU work policy
- Mobility Credit
- Employee assistance program
- Plus more local benefits depending on your work location