Learning & Development Specialist

Freenow is seeking a Learning & Development Specialist to support training delivery, content creation, and continuous improvement of learning programs. The ideal candidate will have a degree in Instructional Design, Education, or a related field, or relevant professional experience, and 3-5 years of experience in learning and development or training delivery.

Requirements

• Degree in Instructional Design, Education, or a related field, or relevant professional experience
• 3-5 years of experience in learning and development or training delivery, ideally in a customer service or technology-driven environment
• Experience designing and delivering learning content, including digital and short-form training materials
• Proficiency in learning platforms and tools (e.g., Articulate 360, Google Workspace), with familiarity in customer support tools such as Zendesk
• Analytical skills, with the ability to interpret data and apply insights to improve training outcomes
• Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders

Benefits

• Flexible working arrangements
• LinkedIn Learning
• Sabbatical & special leave policies
• WeRoad partnership
• Birthday, 24th + 31st December off
• Short term EU work policy
• Mobility Credit
• Employee assistance program
• Plus more local benefits depending on your work location