Air Import or Export Coordinator

The Import or Export coordinator is responsible for handling air or ocean import or export files, preparing quotes, and customer service. The role involves day-to-day air or ocean import or export shipments, preparing documentation, and maintaining customer service updates.

Requirements

• Handle day-to-day air or ocean import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Practical problem-solving and decision-making skills.

Benefits

• 401k
• Medical