Order Processing Clerk (f/m/d)

Working as an Order Processing Clerk at Freudenberg involves clarifying orders, coordinating between departments, and ensuring timely delivery to customers while maintaining compliance with export control regulations.

Requirements

• Clarifies offer, delivery and cost-relevant detailed clarification with the sales managers as well as all departments involved
• Controls order and production progress and coordinates between all departments
• Evaluates the urgency of contracts in consultation with the project manager, the industry departments, design, order lines and manufacturing
• Prepares the spare parts business: Information to the operating subsidiary and, if necessary, Key Account Manager
• Maintains the order data folder (ADAM) in consultation with the design
• Coordinates technical changes as well as change of scope of delivery
• Ensures timely delivery to the customer including shipping coordination
• Organizes and participates in customer acceptances (3rd Party Inspection etc.)
• Ensures compliance with legal export control regulations
• Supports the development and improvement of the order processing process
• May further develop existing customer training formats and support the execution of customer trainings