Dispositionsexpert*in im Personenverkehr

As a disposal expert in public transportation, you will be responsible for optimizing the deployment of drivers and vehicles, ensuring a smooth workflow and high customer satisfaction.

Requirements

• Disposal and vehicle planning: organization and deployment of our bus drivers and bus fleet
• Order and tour management: processing incoming orders, coordination with customers and internal implementation
• IT-based disposal: use of modern software tools for planning, evaluation, and optimization of personnel and vehicle deployment
• Customer service: building and maintaining long-term customer relationships through competent, friendly, and solution-oriented communication
• Complaint and quality management: receiving, analyzing, and processing complaints with the goal of continuously improving service and processes
• Coordination of external service providers: hiring and managing subcontractors, including information and data transfer
• Technical understanding: close cooperation with the workshop and fleet management to coordinate repairs, maintenance, and deployment times

Benefits

• Stability and security: a long-term job in a system-relevant company
• Attractive remuneration: above-average salary that honors your performance and commitment
• Reliability: clearly regulated working hours for a balanced work-life balance, flexible working hours
• Additional benefits: enjoy holiday and Christmas pay that values your work
• Varied opportunities: individual development opportunities, such as qualification for the bus driving license
• Pleasant work environment: experience a family-friendly work climate by living collaboration, flat hierarchies, and open communication
• Financial support: regular fuel vouchers that alleviate your daily life
• Modern work environment: a modern, ergonomically designed workplace that fosters productivity and well-being
• Company car