Clinic Administrator

The Clinic Administrator oversees the patient experience at the responsible clinic, ensuring that every patient interaction reflects the mission, vision, and values of Frontera Healthcare.

Requirements

• Strong attention to detail and unwavering commitment to continuous improvement.
• Strong analytical skills and ability to derive and translate insights from data into actionable items.
• Strong project management skills with the ability to handle multiple initiatives simultaneously.
• Strong organizational skills.
• Excellent interpersonal and relationship-building skills.
• Excellent oral and written communication skills.
• Ability to effectively navigate ambiguity while working to drive clarity.
• Ability to define business requirements for development of technology and data solutions.
• Ability to efficiently and effectively overcome obstacles through diligence, creativity, leveraging resources, etc.
• Extremely high level of professionalism regarding confidential and private information.
• Highly proficient skills in Microsoft Excel.
• Ability to recruit, train, mentor, inspire, and motivate team members to build a high-performing, service-oriented team.
• Ability to act as a change agent, challenging the status quo, promoting innovation, and fostering a culture of continuous improvement.
• Ability to conduct value stream mapping to analyze patient journeys in identifying potential pain points and opportunities for improvement.
• Ability to conduct thorough root-cause analysis to develop and administer containment actions as needed while diligently ensuring permanent corrective actions are fully and effectively implemented.
• Ability to act as a technology super user at the clinic, leading both direct report reports and clinical team members in adopting and embracing technology.
• Ability to prioritize work to achieve maximum results in a timely manner.
• Ability to uphold FHN’s mission, vision, and values in all professional activities.
• Ability to perform other duties as assigned.