Community Experience Specialist

The Community Experience Specialist is responsible for executing all assigned tasks related to audience recruitment, rewards and incentives, member engagement and audience operations/administration. Projects will be deployed by Audience Experience Strategists or Managers.

Requirements

• Bachelor's degree in a relevant field.
• 1-2 years managing audience experience or an equivalent role in a B2B customer-facing capacity.
• Detail-Oriented: Detail-oriented team members with an eye towards execution and efficiency.
• Team Player: Strong team player with excellent collaboration skills.
• Multi-Tasking: Strong multi-tasker with excellent prioritization skills.
• Customer Focus: Focused on high-quality customer service and deliverables.
• Analytical Skills: Proficient in data analysis and reporting.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Can handle diverse audience needs and challenges.
• Problem-Solving: Effective at addressing complex audience experience issues.
• Empathy: Understands audience perspectives and needs.
• Organizational Skills: Manages multiple accounts efficiently.

Benefits

• Comprehensive Health Coverage
• 401(k) with Company Match
• Equity Purchase Option
• Flexible Work Schedule
• Generous Time Off
• Paid Parental Leave
• Monthly Internet & Phone Stipend
• Wellness & Lifestyle Perks
• Team Connection Perks