Client Account Manager

We are looking for a Client Account Manager with 1-4 years of experience in handling international clients. You will be the bridge between our clients and internal teams to resolve any issues the client might face. Your client’s growth is your priority!

Requirements

• 1-4 years of experience in client handling roles; preferably US/CA/UK clients via phone calls.
• Passionate about client service with good soft skills and proper telephone etiquette.
• Clear, concise, and effective written and oral communication skills.
• Growth mindset and excitement to learn new things.
• Creative, enthusiastic, and energetic with great interpersonal skills.
• Ability to work in a fast-paced work environment with spontaneity.
• Should be able to approach problems logically and rationally to facilitate clear decision-making.
• The ability to stay calm and efficient under pressure.
• Willing to work from the office for a week once every quarter, subject to team requirements.
• Ability to work night shift starting at 9.30 PM.

Benefits

• Private workroom with ambience to handle calls.
• Ready for video calls at all times.
• Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
• Power backup (if you have frequent power cut issues).
• Scheduled breaks to maintain productivity and well-being throughout the workday