Senior Product Manager

Fullsteam is a leading provider of vertical software and embedded payments technology. The company is committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses. Print Reach, part of the Fullsteam organization, is a leading provider of comprehensive software solutions tailored for the print and mail industry.

Requirements

• Define and drive Midnight’s long-term product vision and ensure alignment with business goals.
• Develop and maintain a strategic product roadmap, prioritizing features and enhancements that deliver the most value.
• Own the entire product development lifecycle, from concept to launch, ensuring timely and high-quality releases.
• Translate customer feedback and business needs into clear, actionable user stories and acceptance criteria.
• Drive scalability and performance improvements, ensuring Midnight remains a robust, reliable solution for users.
• Conduct user research and industry trend evaluations to refine Midnight’s market position.
• Work with sales and customer success teams to gather insights and translate customer feedback into product improvements.
• Define and track key product success metrics (KPIs) to evaluate feature adoption and overall product performance.
• Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment.
• Partner with marketing and sales teams to develop go-to-market strategies, product messaging, and training materials.
• Lead internal product demos and executive updates, articulating product progress and key decisions.
• Mentor and guide junior product managers, contributing to a strong product management culture within the organization.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan