Senior Director, Operations
Furnished QuartersNew York, New York, United States
Posted March 16, 2026
Full Time
About the Company
Furnished Quarters is a leading provider of short-term furnished housing with over 25 years of experience. The company offers a wide range of services including corporate housing, temporary apartments, and relocation support, all centered around innovative technology and operational excellence. Furnished Quarters is distinguished by its LGBTQ+ inclusive culture, global presence, and commitment to guest satisfaction through concierge-style services.
Job Description
We are seeking a Senior Director, Operations to provide strategic leadership across our core markets, including New York, New Jersey, White Plains, Massachusetts, and California, as well as the Guest Services and Apartment Services departments.
Requirements
- Bachelor's degree in business administration, Hospitality Management, or a related field.
- Minimum of 10 years of progressive operations leadership experience in multi-market corporate housing, hospitality, or serviced apartments.
- Proven success managing senior-level leaders and geographically dispersed teams.
- Strong analytical, problem-solving, and decision-making skills with experience using KPIs to drive performance.
- Excellent communication and interpersonal skills with the ability to coach, influence, and collaborate across teams.
- Experience managing budgets, vendors, and large-scale operations.
- Proficiency in Microsoft Office and familiarity with Salesforce, Oscar, and Asana.
- Strategic thinker with the ability to lead hands-on in a fast-paced environment.
- Ability and willingness to travel regularly across all Furnished Quarters markets.
