Customer Support Manager- Ashley Outlet Hopkinsville, KY
FURNITURE CONNECTION, INC.Hopkinsville, Kentucky, United States
Posted May 20, 2026
Full Time
About the Company
Furniture Connection, Inc. operates a clearance center that sells furniture and offers customer support, while managing delivery operations through its distribution center to provide a seamless home furnishing experience.
Job Description
The Customer Support Manager is responsible for leading the office and customer support function while serving as the operational link between the sales floor and administrative execution. This role ensures that every customer transaction is completed accurately, efficiently, and professionally from checkout through delivery and post-sale follow-up.
Requirements
- Open and close the store by completing all required operational checklists.
- Assist in maintaining a smooth and accurate checkout process between the sales team and office staff.
- Lead and develop the office support team through ongoing training, coaching, and performance management.
