Salesforce Business Analyst (LATAM)

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Requirements

• 3+ years of experience in a Business Analyst or Technical BA role within a SaaS, consulting, or enterprise technology environment.
• 3+ years of experience supporting technology or platform implementation projects.
• Demonstrated ability to independently lead requirements gathering and solution definition.
• Proven success crafting clear, scalable product solutions.
• Hands-on experience with Salesforce implementations or administration, with a focus on product development or large-scale enterprise implementations.
• Advanced knowledge of Flows, Permission Sets, and Data Modeling.
• Deep understanding of the Software Development Life Cycle in an Agile environment using Jira and Confluence.
• Experience assessing UI for readability and usability.
• Experience performing administrative tasks, including custom object creation, flows, data migration, SOQL queries, report generation, dashboard creation, platform maintenance, and installing managed packages.
• Strong analytical, documentation, and communication skills.
• Demonstrated ability to perform gap analysis between out-of-the-box Salesforce functionality and custom product requirements.
• Experience partnering with designers to ensure functional requirements align with the Salesforce Lightning Design System (SLDS) for a native look and feel.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan