Remote Sales Engineer

FusionTek is a Managed Service Provider (MSP) seeking a Sales Engineer to join their team remotely. As a Sales Engineer, you will serve as a link between clients' requirements and technical solutions, assisting clients in navigating technology decisions and leading to a comprehensive plan for implementation. The position is key to achieving positive business results by integrating technical knowledge with a growth mindset, enabling you to engage with clients and suggest tailored solutions.

Requirements

• High School Diploma required
• Bachelor’s Degree in IT related field preferred
• 5+ years technical support experience in an MSP Environment
• 2–3 years of Sales Engineer experience required, or equivalent experience in a related solutions-focused role.
• Strong knowledge of desktop and server operating systems
• Deep knowledge of networking concepts and design
• Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
• Familiarity with ITIL frameworks and service management best practices
• Experience with Remote Monitoring & Management (RMM) tools (Datto RMM a Plus)
• Experience with Autotask PSA a Plus
• Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus

Benefits

• Competitive salary
• Quarterly bonus eligibility
• Comprehensive benefits package
• Paid time off and leave policies in line with South African standards
• Educational reimbursement for certification tests and access to company-supplied training resources