Medior ICT Servicedesk Argos Schiedam bij Crystal ICT

We are looking for a Medior ICT Servicedesk professional to join our team at Argos Zorggroep, a healthcare organization in the Schiedam region.

Requirements

• First and second line support of the ICT environment
• Monitoring system performance and resolving incidents and requests
• Registering, analyzing, and following up on incidents and requests from TOPdesk or directly from the line
• Resolving incidents and/or performing workspace management related tasks at the Argos (healthcare) locations in the Schiedam region
• Coordinating with Crystal ICT team and suppliers to resolve issues
• Executing various workspace management related tasks, internal project assignments, and installing, configuring, and updating local ICT hardware
• Maintaining the configuration management database (CMDB)

Benefits

• Good salary
• Good pension scheme
• Good work-life balance
• Enthusiastic colleagues
• Laptop
• Opportunities for growth
• Training and courses
• Annual company outings