Customer Support Specialists (Perm Hire)

Meet Futurewave Systems, a company that supplies quality IT technology solutions and staffing services. We're looking for a Customer Support Specialist to provide prompt and thorough responses to client inquiries, develop effective communication, and identify solutions to client issues. The ideal candidate will have excellent communication skills, problem-solving abilities, and a willingness to learn new product and software information.

Requirements

• Ability to learn new and complex product and software related information
• Excellent communication skills, both verbal and written
• Problem solving and negotiation skills
• Ability to maintain composure in stressful situations