Help Desk Manager (Perm Hire)

Help Desk Manager (Perm Hire) oversees timely delivery of quality technical support service to clients. Requires knowledge of software or hardware systems and effective personnel management skills.

Requirements

• 12 years of IT work experience in multiple IT areas in a multi-tier environment
• 2 years of relevant enterprise wide architecture experience
• Experience with SCCM
• Microsoft-certified
• Previous management experience