Client Operations Officer

Client Operations Officer responsible for providing support to clients via live chat, email, and phone, handling daily operational tasks, and ensuring compliance with company policies and regulatory requirements.

Requirements

• At least 1 year of experience in a similar role, ideally within the FX industry
• University degree or relevant working experience
• Fluent in English; verbally and written. Additional languages will be considered an advantage
• Strong communication, problem-solving, and multitasking skills
• Detail-oriented with a proactive, customer-first mindset
• Ability to work a flexible shift schedule

Benefits

• Excellent compensation package
• Medical insurance
• Provident fund
• Free snacks and beverages
• Monthly lunch allowance to enjoy meals of your choice
• Company discount card for various products & services
• 21 days of annual leave and 10 days of sick leave annually
• Birthday gift