Customer Account Manager

Role Overview

We're looking for a full-time Customer Account Manager to join our Sales team reporting to the Director. This role is a remote role based in The United States. In this role, you'll drive revenue growth by managing the end-to-end sales cycle and building a strong pipeline.

What You Will Do

Follow and manage the Gainsight Sales Process, achieve sales quota for assigned territory and/or accounts, maintain proactive sales development activity, execute a thorough discovery process, articulate value messaging, manage complex sales cycles, conduct product demonstrations, collaborate with Customer Success department, respond to RFPs, work with Professional Services organization, develop industry and competitive product knowledge, and maintain a thorough understanding of the Gainsight product and services.

Why It Might Be a Fit

We're looking for someone with a strong background in consultative selling, stakeholder management, and product demonstrations. The ideal candidate will have a proven track record of identifying business issues and creating value while managing multiple stakeholders and decision makers in a complex sales cycle.

Requirements

• Bachelor's degree or equivalent experience
• Minimum of five years experience selling Enterprise Solutions (SaaS and services) into Fortune 1000 companies
• Comfort and expertise calling on and presenting to C-Suite level contacts, six figure deal sizes and 6-12 month sales cycles
• Proven track record of identifying business issues and creating value while managing multiple stakeholders and decision makers in a complex sales cycle
• Demonstrated history of quota achievement/overachievement
• Highly competitive, entrepreneurial and self-driven
• Experience in the Customer Success and Product Experience fields working with key decision makers such as Chief Revenue Officers, Chief Customer Officers, leaders in Customer Success and Product Management and Marketing strategizing to drive for mutual success

Benefits

• Fully covered medical premiums (employee-only)
• Flexible PTO
• 401(k) plan
• Dental and vision coverage
• Remote work options
• $10,000 lifetime fertility stipend
• Access to coworking spaces around the globe
• Dedicated Recharge Holidays - one long weekend each quarter to relax and reset