Membership Associate

Delivers excellent service to all members, program participants, donors, volunteers, and guests of the Gallatin Valley YMCA. Responds professionally and politely to member and guest needs, promotes membership and programs, and maintains cleanliness and organization of area and systems.

Requirements

• Builds relationships with members
• Ensures member, guest, and customer satisfaction and retention
• Provides member orientation and facility tours
• Demonstrates strong interpersonal and communicational skills
• Balances and closes out sales/transactions during and at the conclusion of the shift
• Maintains cleanliness of the welcome area, lobby, bathrooms, and locker rooms during shift
• Meets the standard for attendance, punctuality, and dependability
• Participates in required department, staff, and YMCA meetings
• Administers background, nationwide eligibility on all prospective and visiting members