Customer Success Manager-French Speaker
Game StrategiesMadrid, Community of Madrid, Spain
Posted October 8, 2024
Full Time
About the Company
Game Strategies is a global leader in using video games and simulators as tools for companies to achieve their objectives.
Job Description
Customer Success Manager-French Speaker at Game Strategies: champion client success, forge lasting relationships in the French Market, lead onboarding, and provide hands-on training. Deliver top-notch service, ensure renewals, and reduce churn.
Requirements
- Minimum 5 years of experience in a customer success or account management role in a technology or SaaS company
- Native or bilingual communications skills in French, working proficiency in English, and basic level in Spanish
- Ability to collaborate seamlessly with cross-functional teams, including Product, IT, and Marketing
- Exceptional consultation and negotiation skills, critical thinking, and business acumen
Benefits
- Unlimited access to training video games
- Flexible working schedule and hybrid remote/office model
- Results-oriented business with a 4-day workweek option
- Competitive salary package with annual fixed gross salary, bonus, and flexible compensation plan
- Exciting benefits and discounts with Cobee
- 23 holidays per year