Klantenservice Medewerker Online Games
GamePointSouth Holland, Netherlands
Posted October 8, 2024
Full Time
About the Company
GamePoint is a leading cross‑platform developer of social casino, multiplayer, and casual games, serving millions of players worldwide across web, Facebook, and mobile. Since 1998, the company has produced titles that rank among the world’s top‑earning games, with an average daily playtime of 120 minutes driven by innovative social mechanics. Operating from The Hague, Kyiv, Krakow, and Cluj‑Napoca, GamePoint attracts top talent globally, fostering a culture of creativity, risk‑taking, and long‑term player engagement. The company remains committed to expanding its product portfolio while building lasting relationships with its diverse player base.
Job Description
We are looking for a student who can work a minimum of 12 hours per week in our international support team. The job involves answering customer inquiries via live chat, phone, and email, as well as on social media. The ideal candidate has a passion for games, excellent communication skills, and a strong sense of empathy and helpfulness.
Requirements
- Active participation in public chat
- Assisting customers with inquiries via various support channels
- Making bug reports based on customer complaints
- Escalating problems to the team leader and assisting in resolving them
- Assisting with activities, both online and offline, and being comfortable on camera for livestreams
Benefits
- €18.04 per hour (including vacation days and vacation allowance)
- Lunch arrangement
- Pleasant and informal work environment
- Team-building events
- Other fun extras
