At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.
Requirements
- Provide best-in-class guest service
- Support the total shopping environment
- Promptly and accurately process guest purchases/return transactions
- Respond to guest comments or questions
- Promote GameStopâs unique guest benefits
- Assist the Store Manager with setting guest service expectations
- Observe associate performance
- Provide timely and appropriate recognition and feedback to all store associates
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training
- Along with the Store Manager, schedule store associates
- Approve payroll, enter paid time off, make time edits, and verify that store associates are paid for all time worked
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines
- Ensure Omni-Channel orders are fulfilled and shipped daily
- Protect company assets through effective inventory control and loss prevention practices
- Support store team in meeting and exceeding sales, profit, and shrink goals
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures
- Count, balance, and reconcile daily business transaction totals correctly and accurately
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system
- Process defectives/recalls and stock pulls accurately and promptly
- Maintain awareness of associate and guest safety
- Assist in maintaining store records/files in a neat and organized manner
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager
- Consistently adhere to GameStop policies and procedures
Benefits
- Incentive programs
- 401(k)
- Paid time off
- Dental insurance
- Vision insurance
- Health insurance
- Bonus
- Other incentives
