At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.
Requirements
- Provide best-in-class guest service
- Support the total shopping environment
- Promptly and accurately process guest purchases/return transactions
- Respond to guest comments or questions
- Promote GameStopâs unique guest benefits
- Assist the Store Manager with setting guest service expectations
- Observe associate performance
- Provide timely and appropriate recognition and feedback to all store associates
- Schedule store associates ensuring that the scheduling guidelines are followed
- Approve payroll
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines
- Protect company assets through effective inventory control and loss prevention practices
- Support store team in meeting and exceeding sales, profit, and shrink goals
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system
- Process defectives/recalls and stock pulls accurately and promptly
- Maintain awareness of associate and guest safety
- Assist in maintaining store records/files in a neat and organized manner
- Supervise and delegate tasks to Sales Associates and Retail Keyholders
Benefits
- Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment.