As a leading global retailer of video games, electronics, and gaming merchandise, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.
Requirements
- Manage and lead in a multiunit capacity
- Provide and model best-in-class guest service
- Support the total shopping environment
- Promptly and accurately process guest purchases/return transactions
- Respond to guest comments or questions in person or on the phone
- Promote GameStopās unique guest benefits
- Recruit, interview, hire, assess, develop, and retain high-performing associates
- Communicate regularly with store associates and District Manager
- Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers
- Approve payroll, enter paid time off, make time edits, and verify that store associates are paid for all time worked
- Provide timely and appropriate recognition and feedback to all store associates
- Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines
- Ensure Omni-Channel orders are fulfilled and shipped daily
- Protect company assets through effective inventory control and loss prevention practices
- Lead store team in meeting and exceeding sales, profit, and shrink goals
- Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system
- Process defectives/recalls and stock pulls accurately and promptly
- Maintain awareness of associate and guest safety
- Maintain store records/files in a neat and organized manner
Benefits
- Incentive programs
- 401(k)
- Paid time off
- Dental insurance
- Vision insurance
- Health insurance
- Bonus