Senior System Administrator

We are seeking a skilled and proactive L3 System Administrator to join our support team. This role provides advanced technical support within a secure, air-gapped sovereign cloud environment.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5 years of experience in infrastructure operations, with at least 2 years in a Level 2 support role.
• Proficiency in virtualization technologies and cloud-based or on-premise virtual machines.
• Strong knowledge of Linux and/or Windows systems administration.
• Experience with monitoring and observability tools such as Prometheus, Grafana, or any renowned alerting platforms
• Experience with logging and incident response systems (e.g., ServiceNow, Freshworks).
• Practical knowledge of backup and disaster recovery (DR) processes and technologies.
• Ability to troubleshoot hardware, virtual machines, and cloud environments.
• Excellent problem-solving and communication skills.
• Willingness to work odd hours or during maintenance windows as needed.