We are seeking a Sr Manager, Exhibit Operations to lead the Exhibit Operations team in delivering exhibits and sponsorships across Gartner's B2B conference portfolio, with a focus on strategic direction, people leadership and successful conference delivery across NA/LATAM portfolios.
Requirements
- Exhibit/Sponsorship product delivery & inventory management
- Develop strategies for engagement between conference attendees and exhibitors
- Collaborate on strategic projects and identify key initiatives with leadership
- Enhance financial forecasting for scalability and profit margin growth
- Establish positive relationships with internal and external partners
- Oversee all aspects of sponsorship delivery and conference planning for Gartner’s destination Senior Leaders portfolio of 11+ conferences in NA and LATAM
- Lead and inspire a rapidly expanding and diverse team focusing on ongoing development through continuous feedback, coaching and training
- Liaise and collaborate with key partners and team members (both internal and external) to ensure successful execution; build and maintain good relationships by establishing trust
- Develop and execute attendee-to-exhibitor engagement strategies, establish KPIs and analyze data to evaluate performance and mitigate delivery risks
- Effectively lead supplier management and contract negotiations, collaborating with vendors, agencies and internal teams to support conference delivery and reduce expenses to improve margins
- Consistently innovate conference delivery processes and procedures to create efficiencies and improve output
- Manage product inventory and projection modeling for various exhibit and sponsorship products
- Create and maintain product strategies to drive maximum revenue
- Develop and present risk assessments for various components of exhibitor products based on shifts in market demand or capacity
- Partner with Exhibit Operations leadership team on projects by providing feedback and maximize output to scale the business
- Analyze data to develop metrics-driven exhibitor retention and attendee engagement strategy to determine best course of action on various conference elements
- Attend conferences as the onsite lead for in-person delivery including managing the production schedule, conference staff and liaising with agency partners and vendors
- Develop a comprehensive understanding of Gartner’s business including the value proposition for attendees and exhibitors
- Become an expert on Gartner’s exhibitor products, pricing strategy and conference financials
- Achieve operational excellence and execute conferences on time, within budget and with great attention to detail
- Become a respected leader and mentor across Gartner and build a strong personal brand reputation
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement
