Flair Airlines Customer Service Lead
GATVancouver, British Columbia, Canada
Posted October 16, 2025
22 - 23 CAD
Full Time
About the Company
GAT Airline Ground Support delivers comprehensive ground handling, catering, cargo, and transportation services across 68 U.S. and Canadian locations. Leveraging a workforce of over 4,000 professionals, the company combines high‑touch customer care with advanced technology to ensure safe, efficient operations from aircraft push‑back to cabin appearance. Its culture prioritizes personal character, safety, and performance‑based execution, making it a trusted partner for airlines seeking reliable, quality service. With subsidiaries GAT, Strategic Aviation, and Sky Cafe, the organization supports a full spectrum of aviation and hospitality solutions.
Job Description
The Customer Service Lead is responsible for ensuring a safe work environment, supporting the professional development of Customer Service Agents, and providing excellent customer service.
Requirements
- Must be at least 18 years of age
- Basic computer experience
- High school diploma or equivalent work experience
- Ability to read, speak, and understand English
- Good communication skills
- Friendly, outgoing personality
- Reliable transportation
- Ability to work weekends, holidays, and days off
Benefits
- 401k Matching
- Visa Sponsorship
- Relocation Assistance