We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for supervising employees to ensure security, safety, food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed.
Requirements
- Ensures quality production standards are maintained for all accounts
- Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies.
- Controls food cost and other controllable costs
- Works with management staff to improve performance of the unit
- Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
- Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.
- Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
- Ensures that all products are coded according to Gate Gourmet procedures.
- Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
- Responsible for maintaining daily temperature logs and other logs and reports as required.
- Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
- Manages work flow balancing - - the division of responsibilities amongst employees on each shift
- Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
- In conjunction with department leaders determines number of employees needed by shift
- Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
- Monitors daily manpower planning and schedules employees.
- Responsible for employee retention and reducing employee turnover.
- Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
- Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
- Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
- Ensures employees complete all company required training including but not limited to ServSafe
Benefits
- Paid time off
- 401k, with company match
- Company sponsored life insurance
- Medical, dental, vision plans
- Voluntary short-term/long-term disability insurance
- Voluntary life, accident, and hospital plans
- Employee Assistance Program
- Commuter benefits
- Employee Discounts
- Free hot healthy meals for unit operations roles
