Business Transformation Project Manager

We are seeking a commercially minded Business Transformation Project Manager to lead and deliver high‐impact change initiatives across the business.

Requirements

• Lead Business Transformation Projects
• Manage end‐to‐end delivery of transformation initiatives including new technologies, legislative changes, systems updates, and commercial changes.
• Break complex problems into actionable project plans, ensuring milestones, risks, and dependencies are clearly tracked.
• Assess and report on ROI, commercial opportunities, and financial impacts of initiatives (e.g., job boards, umbrella management, legislative shifts).
• Drive Process & Operational Excellence
• Analyse where processes break down, identify root causes, and develop solutions that fix issues sustainably, not superficially.
• Define, document, and optimise workflows across Sales, Operations, Compliance, and central functions.
• Establish repeatable processes that reduce friction and support scalability across the business.
• Influence & Engage Stakeholders at All Levels
• Build strong relationships across Sales, Ops, Compliance, Marketing, and Finance to ensure project success.
• Act as a visible “face of change” — walking the floor, gathering feedback, launching new initiatives, and encouraging adoption.
• Facilitate honest conversations around unpopular but necessary decisions (e.g., removing tools like SourceBreaker, blocking umbrellas during RFP periods).
• Commercial Decision‐Making & Business Intelligence
• Evaluate the commercial performance of job boards, vendor tools, and other investments — making data‐driven recommendations.
• Monitor legislative changes and translate them into operational and commercial responses for the business.
• Track performance metrics, report outcomes, and provide insight-led updates to SLT.
• Manage Key External Partnerships
• Oversee vendor relationships for umbrellas, job boards, and technology solutions.
• Ensure SLAs, compliance, and commercial agreements support business needs.
• Lead negotiations, performance reviews, and periodic supplier audits.