GBG Americas is seeking a Solutions Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud, and verification services.
Requirements
- Experience in a customer-facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar)
- Programming familiarity in at least one language (Python, JavaScript, Java, or C#)
- Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar
- General knowledge of SaaS platforms, cloud applications, and modern web technologies
- Ability to explain technical concepts clearly to both technical and non-technical audiences
- Strong problem-solving skills and the ability to gather requirements and translate them into actionable next steps
- Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs
- Strong organization skills with the ability to manage multiple customer conversations and follow-up items
- Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
