Coordinador de Help Desk y Soporte en Sitio (PRESENCIAL - Panamá)
GBMPanama
Posted January 12, 2026
Full Time
About the Company
Gulf Business Machines (GBM) is a leading digital solutions provider with over 35 years of experience, offering comprehensive IT system integration, networking infrastructure, data center services, and more. As a trusted partner to global tech giants like IBM, Cisco, and VMware, GBM delivers tailored solutions to meet complex business needs across the Gulf region.
Job Description
This position is responsible for managing outsourcing services for the assigned client, ensuring compliance with the scope of the service or contract agreed with the client.
Requirements
- Experience in similar positions, including supervision, team management, advanced problem resolution, and solid customer service skills.
- Experience in metric analysis and KPIs.
- Bachelor's degree in Engineering, systems, informatics, information technology management or related career.