AU Telco Project Officer (CSR Background Welcome)
Gear IncMuntinlupa, Philippines
Posted December 11, 2025
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cutting‑edge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
We are looking for a Project Officer to assist in the end-to-end management of telecommunications service delivery, from order initiation to completion.
Requirements
- Bachelors degree in Project Management, Telecommunications, Business, or a related field
- Minimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companies
- Proficiency in Monday.com for project workflow and task management
- Experience with Halo PSA and Zoho CRM preferred
- Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant advantage
- Exceptional organizational skills and attention to detail
- Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
- Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
- Proven problem-solving abilities and a proactive mindset