Senior Team Lead

Senior Team Lead for content moderation responsible for leading and supervising a group of content moderators, ensuring a secure and polite online environment, and addressing platform policy violations.

Requirements

• Manage, inspire, and mentor a group of content moderators
• Hold regular team meetings, evaluate performance, and offer helpful criticism
• Manage escalations and challenging situations while advising and supporting moderators
• Implement quality assurance procedures to uphold strict criteria for moderation
• Conduct briefings & process updates to the team to improve their abilities
• Work together to update and improve the content rules and policies with the content policy team

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and continuing education
• Fulfilling and rewarding work helping individuals improve their mental well-being